Showing posts with label Crucial conversations. Show all posts
Showing posts with label Crucial conversations. Show all posts

Tuesday, August 9, 2011

How You Speak With Someone Who Totally Disagrees With You



Players and coaches engage in crucial conversations. In crucial conversations, there may be a difference of opinion in any number of circumstances. But what we need to ask is, "What Do I Really Want Here?"


Asking this question will have powerful impact on our thinking.


Stop and ask yourself the following questions as reminders when you prepare for a crucial conversation:

1. What do I really want for myself?

2. What do I really want for others?

3. What do I really want for the relationship?


Once you have asked yourself what you want, add one more equally telling question:

"How would I behave if I really wanted these results?"