Communication:
Everything we do is a form of communication. 75% of marital problems are due to bad communication.
Why Communication is Difficult?
1. What you mean to say.
2. What you actually say.
3. What the other person hears.
4. What the other person thinks he hears.
5. What the other person says about what you said.
6. What you think the other person said about what you said.
The Complete Message:
- 55% is nonverbal
- 38% is tone of voice
- 7% actual words
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